Return & Refund Policy

60-DAY SATISFACTION GUARANTEE

You may contact us within 60 days of delivery if you wish to request a return or refund.

Contact: nightandme01@gmail.com

Please include your order number.

RETURN CONDITIONS

To be eligible for a return:

• The request must be made within 60 days of delivery.
• You must provide your original order number.
• The product must meet applicable hygiene and return requirements.
• The product must be returned according to the instructions provided by our customer service team.

Because NightAndMe is an oral product, opened or used mouthpieces may not be eligible for return where hygiene requirements prevent resale, except where applicable law provides otherwise.

Do not send a return to our business address unless our customer service team specifically instructs you to do so.

REFUNDS

Once an eligible return has been received and reviewed, we will notify you whether the refund has been approved.

Approved refunds will be issued to the original payment method.

Your payment provider may require additional time to process the refund.

RETURN SHIPPING

Unless otherwise required by applicable law, return shipping costs are the responsibility of the customer.

DAMAGED OR INCORRECT ORDERS

If you receive a damaged, defective or incorrect product, contact us as soon as possible.

Please provide:

• order number;
• description of the issue;
• photographs where appropriate.

We will review the situation and provide the appropriate solution.

LEGAL RIGHTS

This policy does not limit any consumer rights or remedies that cannot legally be excluded under applicable law.

CONTACT

NightAndMe™ — Email: nightandme01@gmail.com

Address: 2A rue des Nénuphars, Lesquin, France